FAQ

1. How do I use a bath bomb?

Remove all packaging and drop the bath bomb into your bath. You can drop it in as the water is running, or once the bath has been filled. 

2. How do I use a bubble bar?

Hold the bubble bar underneath the running tap and use your fingers to crumble. You can use a third of the bar or half of the bar depending on how 'bubbly' you would like your bath. Give the water a 'swish' with your hands to spread the bubbles throughout the tub.

3. What are your delivery times/prices?

For parcels weighing <2kg, we ship through Royal Mail using their standard delivery service. This takes approximately 2-4 days and costs £3.25. If your parcel weighs between 2-5kg, we ship through Hermes standard delivery which takes approximately 2-4 days and costs £5.80.

The reason we ship with two different companies depending on parcel weight is because we wanted to ensure we provided the most cost effective delivery option possible for you. 

4. What is your refund policy?

If a product has been damaged during delivery, or you have received an incorrect item, please email us with photographic evidence and return the item to us within 14 days of purchase. You will be offered a full refund or replacement after we have received the products at our discretion. You can read more on our Refund Policy page.

5. Are your products safe?

All of our products are CPSR approved. Please look at the ingredients of each product before you purchase in case of allergies or sensitivity. Some of our bath bombs contain almond oil which may not be suitable for those with nut allergies.